Great Leaders absorb Fear and exude Hope

Esta semana tuve la oportunidad de asistir a la sesión virtual de Chief  Executive Group. 4 ponentes de lujo que nos ilustraron con sus conocimientos para hacer más fácil el día a día de nuestra empresa, siempre y especialmente en esta salida de la crisis debida a la pandemia del Covid-19.

  • Jim Collins, no hace falta presentarlo, hablará de cómo re-enfocar los equipos para continuar con un crecimiento sostenible en las circunstancia actuales
  • Ram Charan, autor de varios libros, especialista en la toma de Decisiones y la Estrategia.
  • Patrick Lencioni, las personas es lo más importante, liderazgo y trabajo en equipo en estos nuevos momentos. Cómo crear momentum.
  • Verne Harnish, autor del libro Scaling Up (Rockefeller habits 2.0) e impulsor de la asociación internacional de Scaling Up Business Coaches que divulga el modelo de gestión empresarial y acompaña a los Empresarios, CEO’s y sus equipos directivos a su implementación en sus organizaciones.


Tomé buena nota de sus ponencias y aquí quiero compartir algunas de las frases más relevantes con las sugerencias más accionables!


Jim Collins

Good is the enemy of great

Questions are better than answers


5 questions

  1. Do we have 90% of key seats on bus filled with the right people?

Who should be on the bus? Key seats with the right people.

Do we have the people able to adapt to the next?

How do we assume that we have the right people?

Be rigorous developing people

CEO’s should take care of their people not to their career

  1. What are the brutal facts and how can we do better job of embracing both sides of the Stockdale Paradox?

We must confront things as they are

  1. How, if at all in this great change, should we change our flywheel?

Intelligent and consistent discipline, building flywheel momentum

It will be a logical momentum.  When should we change the flywheel till have the              right one?

  1. What should be on our «stop doing» list?

Core Values don’t change, practices must change. Preserve the Core, stimulate                     progress

  1. How can you help someone else – how can you be of service to others in this time? 5th level of leadership, what if? Who needs our help? How can we be observers?



Ram Charan

 Are you ready to be a winner after this crisis?



8 Points:

  1. Understand and monitor the external context

Look out, is changing fast. Talk to the people and detect what is changing, the                      challenge is to know what is relevant

2. Safety is #1 priority

Keep and make to keep the rules of safety. The Covid is not a game. Reprimand to                people whom don’t care about rules of safety

3. Focus on cash first and liquidity – before costs or P&L

Manage cash, week by week, where it comes from, where it goes.

4. Then focus on Cost structure -if revenues aren’t coming back, reduce your cost                    structure – quickly

Re-start for a new dimension. KPI for cash not for P&L

5. Productivity and innovation – will help you get new customers and revenues. Need            to invest in people who will help you innovate. Innovation is not negotiable. Think           about faster, cheaper and better performance and products

Invest money for getting money back

6. Building a new future

Where are the new opportunities? Create a team to ensure R+D oriented to the                   market, to see where the new opportunities are

7. Building digital tools. AI is expensive and cost a lot of money

4 priorities for digitalization:

  1. Connect your business with your customer one
  2. Supply change
  3. Data is in silos, try to connect these silos
  4. Pricing, be dynamic as you can

8) Make sure you have the right people in the right jobs. Be very honest with your                   people and be sure they are the good ones for the new roles or situations. Re-                       training people or fire the ones won’t be “A” performers.

The 3 most important priorities for a CEO, every Sunday evening, prepare a plan for all week, with the following subjects

  1. Related customer behavior
  2. Payments and cash
  3. People priorities



Patrick Lencioni

Which type of a leader are you?

Two types: the one’s serve others, the one’s want to be served by others.


CEO’s have become more humans and with personal connection with his people than never was before. And it will not come back

5 responsibilities, roles, actions, the CEO’S don’t like to do but they must do.

  1. Don’t like to have difficult, uncomfort, conversations.

They abdicate, to somebody else but they must do. They ask other people to do, but             nobody can talk the truth to somebody else

  1. I don’t like to manage people. My managers are autonomous, they know what to do. This is wrong, everybody needs to be managed, to know their goals, how means to be successful.

Manage the direct team is imperative.

  1. We must take responsibility for building execution leadership team. CEO’s must be, sponsor, driver, for the team working together. Cohesive the leadership team.
  2. Running meetings. Is the first job of the CEO. Challenge people focus on the main thing, priority of the company. Give direction
  3. CEO’s don`t like to repeat. But they should do. Focus on what matters. People until they listen 7 times the same don’t realize that is the important thing.

CEO’s should show humility and vulnerability, they became more human and trustworthy. The leaders have a human role, show compassion. The leaders should ask for help when needed.

An affordable team, between 5 and 9 people. More than that they don’t listen each other during meetings and is very difficult to focus on the main things or priorities. And of course, try to emphasize the FIRST ONE.


Verne Harnish

Great leaders absorb fear and exude hope

Often, we are in a marathon through a minefield


#1 KPI – Talk Time / Face Time

Learn – Decide – Act, and again repeat the process

4 P’s


Pivot               – Strategy

Process         – Execution

Price              – Cash

It takes a lot of courage to go where you have never been before in business

Always have in mind:  What you do really matters, you are not alone!!



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